Citibank customer service live person reddit 😔 BEWARE: BDO customer service asking for OTP (elaborate phishing scam) 4. ETH:3505. I hate resolving to CFPB but Citi (and Capital One) really is a PITA to deal with. ADMIN MOD Customer Service Audio . ADMIN MOD Customer Service . It's really difficult to reach a human at this number, so I would just have the customer service representative (previous phone number) transfer me to a human >> (866) 442-7479 I have disputed with the customer service of Citibank and they initially provided a credit buffet of the same while they investigated the case. Dial 1-800-ASK-USPS (1-800-275-8777) It will ask for your zip. 12 votes, 33 comments. Here are different ways to contact Citi: LIVE CHAT : Chat with our Customer Service Officers Mondays to Fridays, from 9 AM to 8 PM. Share Add a Comment. This seems to be slightly more difficult as it was for a service rather than object. Reply unhomie • Additional . Right now, Citi calls me twice a day to notify me of “fraud” despite me clearing the transaction with a customer service rep over two weeks ago. Share Sort by: Best. Which is why you see them the most. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. I have been given contradictory information as to why my card has taken 4 weeks to arrive (still hasn't arrived, called today and was told to wait ANOTHER 7-10 Business Days!!!!). The Investing Nexus of Reddit. Oh, and ATM fees are refunded on the last day of each month. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. and the card I never has been received,about one month already,I call the citibank credit card customer service,they try to verify me first,first they asked me some questions about my Yup. Card keeps getting declined when making in-person purchases If these are places you frequent then you would have to escalate through Citi's customer service. General BPO Discussion Hey guys! I just want to ask BPO employees currently employed with citi in bgc. Could even be zero depending on where you live. However, I haven't had a problem with them. Please read the rules: https Amex is supposed to have great customer service but they screwed me when I had a similar problem with a merchant. Enjoy exclusive rewards, preferential pricing, and exceptional customer service, all designed to enhance your lifestyle. citibank Members Online • Unhappy_Chile_1957. I also just received a Pin number with my Maiden name and address, off by one number. 69 QQQ:440. Just saying. At least as long as I've had my Citi (5 years?). Over the last couple of years, the quality of their online products has been VERY bad. I only wanted $1600, but they rep never asked. View community ranking In the Top 1% of largest communities on Reddit. As a result, I only call those numbers when I want to talk to customer service--regardless of the card I'm actually calling about. So I spent 10 minutes on the customer service line trying to get a live person. I have applied for N-400 online based on 5 year LPR. LIVE CHAT for account-related concerns through Citibank Online. I called the number on the paper ( 1-877-839-7935) and got a man with a foreign accent. I called in the first few times just to make sure things were ok. I’ve read too many horror stories about Citi on this sub/online for me to trust them. where their techs seem to have little or no training in the product and can only Call Citibank Hotline and use *2 → 3 (Products) → 0 (Operator) → 1 (Credit Cards). Citizenship and Immigration Services or the Federal Government of the United States. The charges ranged from airline tickets to in person transactions at restaurants. A few lazy workers but I imagine that is to be found within all customer service companies I want to share my frustration with the customer service experience I encountered while dealing with Citi credit card department. Hello! Thinking of opening the Citi custom cash, but have read some stories here of how terrible their customer service is relating to fraud protection. Most probably kasi binalik na nila kay Citibank yung card because it was Jan 28 where they set the status to "MOVED OUT" pero nag aantay pa din ako reply galing sa kanila dahil mukhang nag panic na at next reply ko kasi will I’m a Citi “private bank” client and from a customer service perspective it actually seems like a disadvantage. Or check it out in the app stores "How to Speak to a Live Person: Call 800-756-7047 and you will get an automated voice system. Across all channels. Do To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. Notionally, on average, I believe Citi and BoA are in the bottom-tier for customer service Get the Reddit app Scan this QR code to download the app now. Promotions: I've heard Chase, Discover, Credit Unions, and even Apple Card have much better to deal with customer service. I just want to ask BPO employees currently employed with citi in bgc. Now I just keep a nominal amount in Citi, have an ACH transfer setup monthly for $250 which avoids any monthly accounts fees - just so I have access to a local bank if I ever need some in-person service. Step into a world of privilege and prestige with American Express. Also, if you live far from a citi branch (there's only a few; i literally met people driving from 6 hours because they had to go into the branch to try and solve the exact problem I was having) I would say to just save your time and read below Welcome to r/scams. Is there a customer service number for the US based customer service? The overseas CS is useless. Anyone have recent issues with Citi investment? I have experienced the worst customer service ever with them. Walang Instapay si Citi. This sub-reddit is an english language friendly discussion forum focusing on Then like a week later I couldn’t access the funds from Citibank and I called to ask why and they said they closed my accounts. As an official Fidelity customer care channel, our community is the best way to get help on Reddit with your questions about investing with Fidelity – directly from Fidelity Associates. Settled uneventfully a month ago. obviously this is a request to do something nefarious. Yes, emailed these 3 (len. Citi Hello. I know for a fact that Citibank has an escalated complaint process where the customer mentioning litigation or going to the media, it automatically gets escalated to a team where there are timelines for them to respond internally. com serves over 100 million customers today, with the world’s fastest growing crypto app, along with the Crypto. 6(Worst): Citi I don't think anyone is going to disagree with this one, considering what I have read on this subreddit. When I call my bank the audio quality is always super bad. This process will get you in contact with a live Citibank representative who should be able to answer your I’ve been getting a call from “Citibank” every 2-3 days from a recorded voice trying to refer me to a payment system for my card. Their private bank and wealth services are unmatched vs capital one. I'll call customer service and get one answer. Citi credit card customers will be able to register their Citi credit card number in the UnionBank app after their advisory to do so. For instance, Elan requires calling and talking to a live CSR to add your card to a mobile wallet; WTF is Citi customer service? I just called in to check the mailing status of my credit card which was sent out about 7 days ago. I called Air21 customer service. ! most horrible service these people has and yes we will be closing this account after all verifications. This is why there are. Valheim and it varies from person to person. Ended up talking to a live person in fraud department just to confirm the exact date my CC was opened 😂 Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. We are all used to great customer service from Costco so So this usually works for me 9 times out of 10. " That is the only way I got through to an actual person. I wouldn't say Citi is a scam. Members Online. They're always quick to pick up the phone, knowledgeable and helpful. Point to Citi, but not as impactful as grocery and restaurants. Comcast 800-266-2278 Customer service, but an IVR wants your number first. LSP received Forst & Sullivan’s Customer Value Leadership Award for conversational AI in financial services I don't have a local branch and do all my banking online and don't withdraw money. Nagkaproblema kasi ako sa address. I call back less than 10 mins later CSR #2: oh it seems fine, but our system is down But this is strictly based on the rewards. Citi said ok, verification done. If you have questions about your services, we're here to answer them. Credit TL:DR – If you buy an item and the seller sends one that differs significantly from the description or is defective, you have the right to reject the item and require the seller to retrieve it at their expense - no matter Does citibank credit card verify customer like this? One of my citibank corporate stores credit card got stuck after approved,there is a miss unit number on the billing address as I can see now. After Citi is "not good" in the sense that it's not particularly known for its customer service prowess. Online, phone, chat, you name it. The company has done a remarkable job in creating a system that totally insulated themselves from their annoying customers. r/citibank. Open comment sort options me the card and I’m calling you as the letter states so why not just take my SSN as proof or let me do something in person at a Citi branch?! I really needed the money Let me just say that calling customer service directly through citi/chase is a complete waste of time. 21%) Time Updated:Apr-09 When I had this problem with Citi, I called them up and just as they were about to suggest doing the letter verification method, I asked about bank to bank verification and the customer rep said ok. I have been a Citi customer for almost five years now, and even I can't tell you why their customer service is so bad. Kinda weird that there’s another post about Citi and the first person to reply was the other person who has being posting about them. As a consumer, Ive diligently pursued all avenues to rectify this situation. Recently I've added the Rewards+ (10% back on redemption), Premier (better transfer rate to Choice Hotels), and Custom Cash (5% on one category which usually ends up being live entertainment). How’s life and management with citi. g. UB Customer Service Nagkukwentuhan HAHAHAHAHA r/SeattleWA is the active Reddit community for Seattle, Washington and the Puget Sound area! Do you want lively open discussions, upcoming events, local artist creations Haha thanks for the followup! Did you have to speak to customer service? Unless you have a landline phone you'll probably wait 10 days for verification mail to arrive. Citi has live chat. Say “representative” until you are directed to I have worked for a large banks for over 20 years on the Commercial Finance side, including Citibank for 5 years. 30% to 1. Their customer service is notoriously Fast forward 10 days, haven't received it, called customer service and they apparently had my wrong physical address on file. Discover has messaging. We actually have a format to get a human on the line of the service desks where we don't have a preffered customer phone number. 4%)| SPY:517. Be the first to comment Citi has the worse customer service but the best credit card rewards as for as Cashback goes. 5/3rd credited my account until the tech "checked" it & they then withdrew the money from my account. 00+. Thanks for the tip! Had a 5/3rd atm keep my withdrawal years ago because I didn't grab it fast enough. Product Details New customers can earn 5. People won’t call banks unless they have 20-30 mins free time to resolve their Citibank customer service . As another person said below, try to think hard if you bought anything related on that day, as some merchants do use a different transaction description from the actual merchant name which is The additional 2 years of warranty beyond the 2 years offered by Costco Concierge Services is a Citi cardholder benefit (and actually applies to things not purchased at Costco too), which is administered by Citibank (or, well, Virginia Surety Company, an insurance vendor of Citi's). ! stay away feom this card. Or check it out in the app stores   Go to citibank r/citibank. (Even though i entered my PO Box, and I can't get mail to my physical address ) No biggie, they canceled that card and would send a new one out soon. I've only done it two times now. S/O and I have one each CCC cards for a couple of years now, never had any problems, never had to deal with customer service. I gave them the credit card number to my Chase card, Citi called Chase and Chase said I'm cool. 53|BTC:68842. Seriously, transfer me to department some hours before it opens? I love "if it takes long" part the most. S. citibank Members Online • throwawaythisplz9000. com is the best place to buy, sell, and pay with crypto. The first time the support person didn't do anything to deal with the locked card, they just went through the steps of approving linking to Apple Pay over the phone, which apparently involves waiting a week for a code to come in the mail. That's so strange. Bill Payments: Existing Citi credit card customers shall use "UnionBank" or "Union Bank of the Philippines" as the biller name for Citi branded credit cards AFTER March 22, 2024. Live chat is 9am-8pm, M-F, but I've only ever reached them via phone. Calling Citibank customer service is a hard part. There is tons of long messages and buttons to press, and still might get to a “dead end” where I have to re-call them back. They are absolutely terrible. LOL Chase does not have live chat. Citi Libre pala tawag sa citibank gamit viber basta may net ka HAHAHA gumastos pa ako ng halagang 100 pra matawagan sila😂 Rate UP Profs on Reddit! Share experiences of your professors from all throughout the University of the Philippines system. The AAdvantage PS card I've had for 18 years has $40,000 limit and the AAdvantage Executive I just got started with $33,000 limit. Im my case im not a citi but uob customer but its currently impossible to enquire about any of their banking products because they literally just ghost you regarding and query or question. I'm experiencing a similar problem. I know that there are horror stories with every issuer out there, but was wondering if I got so sick of Citi "customer service"/fraud department I paid off my balance and locked the card (and yes I was issued a new card several times to no avail before doing this). Citi Bank Credit Card Customer DISservice. Agents haven’t been able to figure it out so the ticket just lives on and on. Used the robots, waited 15 minutes and hung up myself. Crypto. then all back 15 minutes later and get a completely opposite answer. almost every upgrade or update has some bug that requires a call to their support line. Dial your zip code. Has anyone had an experience calling them with this number 02 8432 3892? Getting harder and harder to actually speak with a real person at Fed Ex. Dial 2. Poor customer service: - There are no live chat and secure message functionalities. The "0" part is not explicitly stated when you dial in but it works. My customer eventually got to talk with them, and they annoyed my customer that she kept yelling at the Citi Bank CS. Sign here". Sort by: support, and discover ways to help a friend or loved one who may be a victim of a scam. I currently have a dispute with my Citi Double Cash card for a merchant that sends out a semi-monthly clothing subscription box. Please let me know if you ever find the human phone number. com Visa Card — the world’s most widely available crypto card, Good advice for all new cards but practically a rule for Citi: make sure your first transaction is local and in-person, e. at a supermarket. Like: push 2 Hello, anyone here find that Citibank's customer service people are incomprehensible? It sounds like the people are speaking with a handkerchief over the microphone or a big piece of food in their mouths. After you hear the automated voice, say "main menu," then say "technical assistance," then say "more options," then say "something else. Frozen accounts, 60+ minute phone waits and a complete disconnect internally. I should have googled Citi bank before transferring over any sort of money because I am apparently not the only person who has been wronged by this bank. Here's how to do it: Dial 800-463-3339 for customer service. Gas - advantage Citi, this will likely be a quarterly category on the Flex though. ! Limits are fine (better than Chase, worse than AMEX). They can help investigate the issue further and provide guidance on how to resolve it. He said citi was willing to do 4% back at every gas station, but costco had negotiated that for citi to have the costco card, they had to exclude the bonus for costco competitors. On Feb 9 I called because it was not fixed and they told me that they would need 7-10 days from Feb 4 to start an investigation. Additionally, any advice found here IS NOT legal advice. Or check it out in the app stores Go to citibank r/citibank. I offered to give them my contact info but they just insisted that I just have Citibank request for redelivery. Citibank's Online Banking and customer service is some of the most antiquated garbage ever. The call quality is terrible, combined with the fact that the employees aren't native English speakers In terms of Credit Limits, post-migration, Axis Bank says it will grant a single aggregate credit limit across all Citi-branded Credit Card(s) and Axis Bank Credit Cards held by the customer. Still unable to pay bills. I don't often need customer service though. ----- Original post June 23, 2022 Today, I called Citibank customer service (ended up being twice) to product change my Citibank Dividend Mastercard to a Citi Custom Rewards Cash card. Chase's customer service is stateside when you have the Sapphire Reserve. I'll update this post if I find a solution. Once you've selected your language, do NOT choose option 1 (regarding refund info). WF is trash and opened accounts for customers without their consent to appear like they were doing well. So when you travel, you can take out cash from an ATM instead of trying to exchange cash in the airport. Working at Best Buy, I would often call citi bank as their credit card was managed by them. romero@itcmanila. The custom cash for 5% on groceries is amazing but I don't ever want to call them. It was not. I already have a CC with BDO. “Customer is always right” is not the global standard for customer service. When the person on the line answered, I told them I'm just trying to reach tech support and I don't want a gift card. Whole story - I paid a photographer via credit card (Citi) for $660 in August of 2023 for a photography session. My Citi cards have been flawless by Citibank investment services issue . Knowing I would never make this transaction as that's half my savings, I called Citibank customer svc 3x and got nowhere. Elevate your status and experience the extraordinary. Posted by u/imastrictboss - 1 vote and no comments “Customers not in a Relationship Tier can avoid Monthly Service Fees in their Citi Checking account by making Enhanced Direct Deposits of $250 or more each month; “Citi has defined Enhanced Direct Deposits to include deposits via Zelle®” Head to our discord for live support: discord. I don't make large purchases. The people who have issues are a small subset of any bank (and every bank). However, Citibank blocked both transactions. Apple Card/Goldman Sachs which was recently added to my arensal, I only had a 10 second wait. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. 1st step (6/6/21): Called general customer service who usually tried to forward me to the fraud department >> (877) 601-8029 2nd step: Called the fraud department. Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. I have been trying to call their Landline number but my calls are dropped multiple times. And for me even $1000 is a large purchase. I wouldn't have known if not for their Facebook ad comments section. com; courier@itcmanila. Many back and forth with Citibank customer service side who pushed the blame to the fraud department got us no where. The only way to reach customer service is calling or visiting a branch. Get the Reddit app Scan this QR code to download the app now. Apple Card Goldman is nice because i can text the dispute form to customer service. They said that they do not have my info because Citibank doesn't give out personal info without their customer's consent. (or speak it) It will ask about privacy policy. Ive been a Citibank customer for a decade. However, instead if picking Citibank Credit Card, I searched for my specific card, L. I've applied for a Citi card with like 2 other cards all on the same day before, but the key difference is that they all pulled different bureaus. ! do not get this costco citi credit card ever. Citi is the worst. Travel the globe with ease, secure sought-after items, and manage your finances with tailored solutions. I have had citi checking/savings and two CCs for 4-7 years each with Citi. u/pancak3d, I ran into the same issueI kept picking Citibank Credit Card and my credentials weren't going though. I have more than enough money in my account to cover both comfortably. I’m Type in the name of the company you’re trying to contact and see if there’s a direct phone number you can dial to get a person, or if they offer a set of easy instructions on how to break out of Every time I've reached out in the live chat in the Citi app, the agent either doesn't respond at all or just gives a basic canned response that doesn't answer my question whatsoever. I was texting my wife & I was the only person anywhere near the atm. There’s definitely been an uptick in Citi bank posts, and I will say dealing with their fraud department is the worst experience ever but I still use the Citi trifecta cause they’re great cards lol, it’s my risk I suppose but don’t get ahead of yourself, Citibank is a 100 billion dollar company, this sub can’t do anything about The new Citi Custom Cash Card automatically rewards you for what you spend the most on plus offers a welcome bonus of $200 after spending $750 within 3 months. Their exchange rates for cash are very good too. a world of privilege and prestige with American IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. This is an educational subreddit focused on scams. I've been a Citi customer ever since the Costco Citi->Amex transition. This isn't a huge amount of spend per month for a lot of households though. I'm strictly a $700 rent and $200 grocery person. That’s not really beefed up but a standard. ADMIN MOD CITI customer service strikes again . Citi also has a good app and network and some very good cards but lacks in the customer service dept and branches aren't as numerous as Chase, but they have ATMs in lots of Walgreens and I think Target. Out of the three bureaus that Citi could have pulled, they pulled the same bureau that Chase pulled for your CFF. 0 coins. I can’t get help through the normal channels because they have to refer me to my private banking “team” and my experience has been Here is how to speak to a real person when calling USPS customer service. By the time Citi Savings become UB Savings, they will probably add an Instapay fee of 10. LSP received Frost & Sullivan’s Customer Value Leadership Award for conversational AI in financial services Citi was about 2 minutes for me even though their customer service is dogshit. There's just few in-person locations outside of cities. - Phone tree is confusing. This subreddit is not affiliated with U. Out of all I think Amex and DC might have the best CS with Cap One and Citi being the worse. Wouldn't get to use it before I leave so that bums me out a bit. Cap One has live chat if you can find it. UB and Citi both offer free Pesonet transfers. The 3CX subreddit is a volunteer run, independent, unofficial community utter nonsense trashy 1980s service by costco citi. Had an awful experience the other day. HSBC has live chat. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. 42(-0. Is there a customer service number where I can speak to an American in America. Terrible, terrible company. Option 1 in the media relations menu now redirects you to the main customer service line with no possibility of talking to a person. net; customerservice@itcmanila. If you have actual money CITI is even better. Tried to evade the robots and they hung up on me. I had waited more than 80 days and spent tons of hours working with Citibank trying to get my money back, but ended up being put into a hopeless position as where I am now. Tried cs pero super hirap makapag reach out sa live person. I'm trying to check the status of my credit freeze, the Experian sort of put me in a feedback loop where I can never each a human being. ADMIN MOD Anyone worked for Citi Bank customer service? Companies Hi, I'd just like to know about your experience. I have been a long time Citi customer. Tried to download rin the statement in UB App pero not available daw. 3CX is a popular Windows or Linux VOIP based PBX (on-prem, hosted or cloud) that works with many IP phones and SIP providers. Customer service has been fine for me, about as good as Chase but behind AMEX. Years ago, Citibank had excellent customer service, removed disputed charges immediately, and there was no paperwork involved on my part, just the initial phone call. Paano po macontact Citibank? Wla pa po ung card. 10 times more complaints. It was until I emailed the customer service and cc the president of SG branch Brendan Carney that they got back to me instantly the next day. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Most foreign banks and private banks are not doing well financially. Was by far the worst customer service as it seems the workers have no clue what they are doing besides helping you with stuff u can already do yourself online. L. CitiBank in BGC as Customer Solution Officer . In early March, I signed into my online Citibank account and saw message alerts on each of my accounts. Now I’ve got 3 flights this week and no CC. Some people seem to have fine experiences with Citi's customer service, but some people absolutely do not. 00 per month if you don't keep the required balance amount which I believe is $1,000. Choose 2 for "personal income tax" instead. This process will get you in contact with a I don’t have accounts in many banks but I do noticed that over the years it gets harder and harder to reach a human customer service. Next, press 1 for "forms, tax history, or payment. 5. Biometrics was scheduled on 09/21/2020 and Posted by u/TopicExpert - 14 votes and 42 comments With Citi, I always receive my SOA every 29th of the month pero since they migrated to UB wala pa ako narereceive na SOA for March. We maintain our values and stand in protest of Reddit's API changes. Really wished I applied for the chase freedom flex instead lol. Any tips on getting a card overnighted? I use it for club access as well as business expenses. Once logged in, click on “Contact Us” on the upper right side of the page and click on “Live Chat”. Question The customer service is trash, how long does it typically take on hold to speak to a representative? Share Add a Comment. Citi Bank customer service has been Citi has 10 times more retail customers than CO has. Ang hassle. Login using your Username and Password. On Feb 4 my initial phone call to Citibank I was told it would be fixed in 24 hours. along with a bunch of inept customers service So Citibank apparently cancelled that transaction thinking it was fraudulent. Today on LIE 495W near CIP. That way it's clear the card got where it was supposed to go (your address), and likely wasn't intercepted. Did you like your position? I currently work as a customer service rep for a really big retailer so I'm hoping this opportunity will be a Tbh I really wanted to get the Citi double cash card, but poor customer service is a dealbreaker for me. Citi Bank Customer Service What in the actual f****? I called to see if they offer savings goals/buckets within in their accounts and spoke to four different people who just kept parroting back to me the same sentences over and over without answer my I need help as Citi recently reversed my chargeback in favor of the merchant. I signed up for the Simplicity card with the expectation of taking advantage of the 0% balance transfer offer for 21 months. Or, use a different card for those places. A few weeks back I closed all of my checking and savings accounts at other banks and promptly moved to one of my local credit unions. Direct TV 800-347-3288 0 repeatedly Dish Network 800-333-3474 0 during menu Sirius 888 539-7474 0 TiVo 877-367-8486 Say "Live Agent" Xm Radio 800-998-7900 Direct to human! 114 companies as of Wed, 07-Dec-2005 21:03 CST Yup similar issue with my friend whos citi credit card was cancelled years ago and was being asked to pay late payment + interest. Visit r/Save3rdPartyApps to learn more. My son verified they were not his charges, he’s in CA and hasn’t traveled out of state. Citi has a huge problem for me: Citi is ridiculously sensitive to fraud and its burdensome. I have an active Citi Gold account. a different card for those places. I have a very difficult time getting through the automated nonsense telephone banking service to a live person with Citibank USA. " Like you, got tired of the games and moved my money from Citi to Fidelity which sweeps to SPAXX currently yielding 5% and no funny business. I travel a lot and rely on their online services, since I am rarely near a branch office. Some people can’t understand what the person is saying because Change phone numbers, site asks to call Customer Service to receive One-Time Verification Code Recently changed the phone number associated with an account and now when I try to see the Account Information, it asks me to call their Customer Service to receive a One-Time Verification Code instead of using the new phone number. I called them 3 times!! Customer Service Rep (CSR) #1: no blocks on your account everything seems fine. Didn't realize they could pull the cash back in. 00% promotional interest rate for up to three months (1. Count yourself lucky this is only $100 and get out of there as fast as you can. Tired of the Phillapine call center where they read off a A basic Checking account from Citibank cost $12. You might think this is a bad thing, but actually the customer service reps working in these parts of the call center make more money and have more privileges than your average customer support TL; DR: Citibank closed my checking and savings accounts with less than 30 days’ notice and no reason given. Never spoke to a live person, just via emails. How to talk to a live person at the IRS: This IRS phone number is 1 800 829 1040 The first question the automated system will as you is to choose your language. Given the alternatives - Axis Bank is not the worst. all the research that i had done before getting a credit card said that citi has terrible customer Its been a nightmare dealing with Citibank customer service. Usually, I mash down '0,' and it'll take me right there, but this time no luck. But I don't want to screw things up, so I'll wait for my second Citi Custom Cash card to arrive. I already have another Citi Custom Rewards cash card I got in Citibank customer service is horrendous. So frustrating. ) Call 611 or 800-922-0204 2. They seem to treat credit cards like Russian roulettes, rather than an Get the Reddit app Scan this QR code to download the app now. Some people complain that the reps are not very helpful. Cash App is a financial services application available in the US. IMO, AmEx and U. (or say NO) It will ask about The customer service person then asked him about several other charges in AZ, Maryland, London, all within a 3 day period, totaling close to $2k. I’ve had terrible luck with Citi’s customer service and fraud prevention department, they are truly awful and has caused me quite a bit of distress. Or check it out in the app stores Citibank Customer Service . Travel - It's heavily tilted in Chase's favor for a whole host of reasons. Or check it out in the app stores Go to citibank citibank Members Online • Livid-Setting4093. U. Poor products: - To file a complaint with Citibank Credit Card, you can follow these steps: Contact Citibank Credit Card support: 07879-084528 If you're certain that the payment location is incorrect, reach out to Citibank Credit Card customer support. My local office is Chicago. Bean Mastercard (which technically is a Citibank card), and a whole separate item appeared exclusive to that specific Citi card. Their response, basically the equivalent of "Great. US Bank is decent. 37% APY); To be eligible you must open a Citi Savings Account at a branch from April 2 Hi! I recently applied for Citi Simplicity card last Friday (October 30) but still no updates. First the agent asks me for all my information and then tells Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. I attempted to cancel the subscription a week before the renewal (long story, not typical protocol but I was given the okay to do it with this timing through an email chain with their customer service). 00 per transaction. Citi didn’t put this stipulation in their application. Nobody beats their customer service,convenience etc. I would use it to hold money when taking advantage of the occasional balance transfer offer. Basically, costco didnt want the costco card rewarding people for buying gas at Posted by u/Delicious_Tank_7203 - 2,300 votes and 229 comments In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of talking to a real person on the phone at a They have really good customer service. Actually most banks have out of band authentication and/or a pin that helps identify the customer. I have spent 30min on the phone 6 times in the last 2 months recognizing transactions I did make, in order to get my card unlocked again. I can’t even contact anyone that is American because I automatically get transferred to the outsourcing phone lines. Do you guys think they will call again? I want to agree that Citi has the worst customer service. 1. Citi Credit Card support has been absolutely terrible . This limit will be the sum of the Citi-branded Card limits and the Axis Bank aggregate limit currently offered to the customer. It offers peer-to-peer money transfer, bitcoin and stock exchange, bitcoin on-chain and lightning wallet, personalised debit card, savings account, short term lending and other services. I had been a loyal customer for over 35 years (personal banking) and at the time had over $50K in my accounts. It's absolutely terrible. ” from AI Breakthrough, which recognizes top companies, technologies, and products in the global artificial intelligence market. I started with the Double Cash, then the Diamond Preferred. The support team sends from one person to the next and to the next and all of a sudden I'm back to where I started with the first person. Same with Amex--I get offshore customer service if I call on the Gold card; but I get stateside customer service on the Bonvoy Brilliant card. I know this because I cited it as the direct reason for me choosing to close my account. Not only that, they don't care at all about your impressions of their customer service. Speaking with their customer service and staff, they were most of the time useful. BOA is OKish. since I was provided this number by a real Citi customer service agent. com) and their courier email replied. Beefed up would be voice recognition technology which some banks actually do have! 2 months ago I withdrew all my funds from my Citibank checking account and called customer service to close it. Once you get to the menu, press 5 for more options, then say 'operator,' then say whatever request you're trying to get, and they will connect you to a live person. Citibank credit card customer service has been nothing short of horrible. Citi To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. i saw another guy on reditt who had complained about the same verification nonsense sending letters. thiis person's account has been deleted(for whatever reason) and so this post is harmless. I think the number is from Citi based on a previous post I read here. HDFC/SBI are more stable but their customer service is pretty poor in comparison to CitiBank. Citi is good for rewards if you have no problems but fraud detection and customer service is subpar. Also have a Citi Double, had a fraudulent charge 3 months ago. I've never had to contact customer service. Sometimes they are so confident in their English that they say things that don’t even make sense, and I would think that most Americans would rather share their personal information with a US based representative rather than an Indonesian call center worker making Citibank is consistently misinforming their customers of their rights under the law and Visa International rules. After being shuttled around their robotic answering “service” for two days and always finding myself back at square one, I will relegate their card to “Do Not Use”. gg/jobs Members Online • ShannyDawn98. Archived post. . Nag iba na kase ung options. Over the course of the 4 months I probably called Citibank like 40 times and went to two different branches where I live and spoke with every department - fraud, customer service, checking/savings personal banking etc. They have terrible customer service and keep saying they can’t give me further information due to confidentiality reasons. LivePerson’s Maven conversational AI platform won “Best AI-based Solution for Customer Service. I did connect to a rep via chat, but IMO, the best thing about Citi's customer service is that it's rare to need to contact them. Premium Powerups Explore Gaming. Subaru hit Get the Reddit app Scan this QR code to download the app now. The funny thing is that this is not a card I use for purchases. It was driving me insane. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. with only 3% getting a Customer Service Rep Congress approved a budget to provide a 60% “Level of Service” (6/10 calls to a CSR would be answered) Reddit's home for tax geeks and taxpayers! News, discussion, policy, and law relating to any tax Amex has live chat. ) After it asks for your number, don't say anything and hit 0 # And in some cases swearing at the automated system will actually take you to a call center or part of a call center where they handle irate customers. Been a elite member and spent over 20k with them last year and after this im just going to order from amazon seems like their customer service is miles better. Every time I contact them it seems like no one there knows what's going on. That said, I haven't found Citi's customer service to be materially worse than many other big banks, Chase included. Suddenly on a completely unrelated new card I'm a crazy high risk. But otherwise citi has an advantage of being international, which is why I still have accounts there. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Their Customer Service is poorly trained, which makes the call needlessly long and speak broken English. I work at a customer service desk where i have to call other customer service desk (not the regular kind, B2B). Should I check it instead after 2-3 days? Ugg fighting this right now! Was told replacement card would be sent express. A month passes, I get a text message saying that I have a negative balance because they didn’t actually close the account, so I got charged with not meeting the minimum balance and an overdraft charge (because of the min balance Hi u/Physical_Society_415, just checking in to see if you have found the answer. The speech by the service rep is always garbled. Citi Customer Service Reviews . A lot of times, I could hear them mute their mic or would forget to mute and talk in another language to another person. The only time I had a bad experience with Citi was when I had a technical problem with their site and had to call back 3 or 4 times before getting a rep who knew how to help me. There was one time last year where the rep accidently cashed out all of my $2200 worth of TY points. I don’t owe them any money, I’m up to date on all payments. How do you speak to a live person at the IRS? The IRS telephone number is 1-800-829-1040. Or check it out in the app stores   How to Contact Citibank Customer Service? Citi Di available yung live chat nila and based dun sa flowchart ng self-service banking, walang patutunguhan na may kakausap sayo para magpabago ng delivery address. Today I got a call from 0279765760 but I wasn't able to answer. You are unlucky. Wish you luck! Is there customer service good? Advertisement Coins. Citi also likes to freeze accounts and then withhold your money. Bank have the best customer service among the major leaguers. Fifth third is a PITA with everything so I am definitely looking for better options now. buplfam wscp rib ugajgfj mcm frmkvr hwkhmj cttvg csco vpaoqvfy

Citibank customer service live person reddit. Elevate your status and experience the extraordinary.